Effective Date: November 5, 2023Address: 239 Rainier Avenue, Seattle, WA 98101, United StatesContact: [email protected]
astring.xyz ("we," "us," or "our") operates a puzzle-adventure game platform focused on narrative-driven puzzles, brainteasers, and immersive storylines. This Privacy Policy explains how we collect, use, disclose, and protect your information when you access or use our website, games, and related services (the "Services"). By using the Services, you consent to the practices described herein.
1. Information We Collect
Personal Information: Account registration requires your email address, username, and encrypted password. Optional details include your puzzle-solving preferences (e.g., logic puzzles, word games) and difficulty level. For premium content purchases (e.g., expansion packs, ad-free access), we collect payment information via third-party processors (Apple Pay, Google Pay), which are not stored on our servers.
Gameplay & Technical Data: We automatically collect puzzle completion times, hint usage, solution paths, device information (model, OS, screen size), IP address, and session frequency. We also track player choices in narrative puzzles (e.g., dialogue options, branching story paths) to refine storytelling and puzzle design.
Cookies & Tracking Technologies: Essential cookies enable account login, save puzzle progress, and store difficulty preferences. Non-essential cookies (for analytics via Adobe Analytics) are used to measure user engagement and identify popular puzzle types, with your consent.
2. How We Use Your Information
To create and manage your account, authenticate access, and deliver the Services (e.g., saving puzzle progress across devices).
To process purchases, unlock premium content, and resolve billing issues.
To analyze gameplay data to adjust puzzle difficulty, fix bugs (e.g., glitches in solution validation), and develop new puzzles aligned with player preferences.
To communicate with you (e.g., puzzle hints, story updates, support responses) via email or in-app messages.
To enforce our Terms of Service and prevent fraudulent activity (e.g., unauthorized access to premium content).
3. Disclosure of InformationWe do not sell your personal information to third parties. We may disclose information:
To third-party service providers (e.g., cloud hosting via Amazon Web Services, payment processors, analytics tools) that assist in operating the Services, subject to confidentiality obligations.
To comply with legal requirements (e.g., subpoenas, court orders) or protect our rights, property, or safety, or that of others.
In the event of a merger, acquisition, or sale of assets, where your information may be transferred as part of the transaction (with notice to you).
4. Your Rights & Choices
You may access, update, or delete your personal information via your account settings. To request complete deletion, contact [email protected].
You can manage cookie preferences through your browser settings (disabling essential cookies may limit Service functionality).
You may opt out of marketing communications by clicking "unsubscribe" in emails or adjusting account notification settings.
5. Data Security & RetentionWe implement industry-standard security measures (encryption, firewalls, access controls) to protect your information from unauthorized access. We retain personal information for as long as your account is active or as needed to fulfill the purposes stated herein. Gameplay data is retained for 1 year after account deletion unless required by law.
6. Children’s PrivacyThe Services are intended for users aged 12 and older. We do not knowingly collect personal information from children under 12. If we become aware of such collection, we will delete the information promptly. Parents/guardians may contact us to verify or delete their child’s data.
7. Changes to This PolicyWe may update this Privacy Policy periodically. We will notify you of changes by posting the updated policy on this page with a revised effective date. Your continued use of the Services after the changes take effect constitutes acceptance of the new policy.